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Individual help is available for walk-in visitors or by scheduling in advance. We also offer live virtual family history help. Regularly scheduled classes are currently offered only virtually at this time. Check out our FAQ page for more information about the services we offer.
Virtual Help Desk
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Specialized Language Help
Specialized help from missionaries with the following demographic areas and/or languages is generally available at the times shown, either in-person or virtually. Patrons are helped on a first-come first-served basis and consultation times will be limited if others are waiting. Due to individual circumstances, specialized help may not always be available at these times.
| Language/Geography | Help Available Days & Times |
| American Sign Language | Tuesdays 10:00am - 4:00pm |
| Cantonese Chinese | Mondays 12:00pm - 4:00pm Fridays 2:00pm - 6:00pm |
| Dutch | Mondays 12:00pm - 8:00pm Tuesdays 10:00am - 4:00pm Wednesdays 10:00am - 4:00pm Thursdays 12:00pm - 8:00pm |
| French | Mondays 12:00pm - 8:00 pm Tuesdays 10:00am - 4:00pm Wednesdays 10:00am - 8:00pm Thursdays 10:00am - 8:00pm Fridays 2:00pm - 6:00pm |
| German | Tuesdays 10:00am - 8:00 pm Wednesdays 10:00am - 4:00pm Thursdays 10:00am - 8:00pm Fridays 10:00am - 6:00pm |
| Italian | Mondays 12:00pm - 4:00pm Thursdays 10:00am - 2:00pm |
| Latin | Mondays 4:00pm - 8:00pm Thursdays 10:00am - 4:00pm |
| Mandarin Chinese | Mondays 10:00am - 4:00pm Fridays 2:00pm - 6:00pm |